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Charging for incoming texts should not be allowed


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Posted on Friday, April 2nd, 2010 at 9:43 am CET

A major difference between Europe and the US when it comes to mobile phones is that carriers in the US charge their customers for incoming calls and text messages while in Europe they don’t. If I get a 10-minute call from someone then 10 minutes go off of my allotted plan minutes. And if I receive a text message I have to pay for it, or it goes off of my allotted messages for the month.

I don’t have a messaging plan on my AT&T phone, so I pay $0.20 for each message that I send and receive. I don’t mind this because I hardly use text messaging, but lately I have been getting more and more spam messages and ones with some random words from numbers I don’t know. This is extremely annoying because AT&T charges me $0.20 for each of these.

Why does the FCC even allow this to occur? Charging for incoming phone calls is okay, I guess, as you can simply not pick up if you don’t recognize the number, but text messages just arrive and there’s nothing you can do about it. Someone could send me 1,000 text messages right now and I’d have to pay $200 for them. This should not be allowed!

AT&T has a website at mymessages.wireless.att.com where you can block text messages that were sent as email, but it’s not possible to block regular messages that were sent from mobile phones, which is most of the ones I receive. It also only works for short 5-digit numbers, but I tried to block some of these and still received text messages from them, so it didn’t work.

I called AT&T and the representative told me that I can block up to 15 regular phone numbers on my account. Why only 15? If this trend continues I’ll soon get unwanted text messages from way more than just 15 different numbers. Fortunately, AT&T allowed me to completely block my text messaging capabilities. I’ve read about other carriers who don’t have this option and customers are forced to receive these spam messages and pay for them. I can’t believe the FCC allows this. Imagine you’d have to pay for each spam email you receive or unsolicited mail you get delivered to your home. That’s ridiculous!

AT&T and other operators in the US should really stop charging for incoming text messages (as is the case in most of the world!) or at the very least allow their customers to keep a list of numbers from friends and family that they do want to receive texts from and block everything else.

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